Practice management

Can your employees cash out their long service leave?
INMOTION 01 Mar, 2022

Can your employees cash out their long service leave?


Not sure if you can cash out your employees'superannuation? The laws and regulations around the country surrounding the concept of ‘cashing out’ long service leave are summarised here.



The team at the HR in Practice service has recently received a number of enquiries from members regarding the ‘cashing out’ of long service leave (LSL).


Specifically, this involves being paid out LSL as a financial sum in place of taking time off. This is not the same as being paid out leave when leaving a job.

The times they are changin’
INMOTION 01 Mar, 2022

The times they are changin’


The corporates are coming, and, writes Antony Hirst, that’s not such a bad thing after all.



You have probably seen a lot of changes in our industry in the last 25 years but, more recently, the times are a changing and, thankfully, the corporates are coming.


To give you some context, in 2018 after 20-plus years of growing a large group of physiotherapy clinics, my business partner and I decided it was time to leave the party.

How to motivate your employees
INMOTION 01 Feb, 2022

How to motivate your employees


In the modern workplace, a new approach is required to create and sustain a motivated, committed and healthy team. Here are some practical tips.



Even before the COVID-19 pandemic, the employment landscape was evolving.


Many workers now value non-monetary benefits such as flexibility and a healthy workplace over the traditional monetary-based incentives that previously reigned supreme.

The HR guide to reducing employee burnout
INMOTION 01 Feb, 2022

The HR guide to reducing employee burnout


Employees displaying consistent stress, a lack of motivation, or seeming visibly drained could be suffering from burnout.



Burnout is the term used for a state of mental, physical, and emotional exhaustion driven by chronic workplace stress.


Burnout can also have a major effect on the way we work. It can impact on our sense of job satisfaction, ability to concentrate, and how effective we are.


Those who experience burnout often report depleted energy levels, changes in mood, and increased negativity or cynicism.

Long-term customer care and financial stability: is it possible to have both?
INMOTION 01 Feb, 2022

Long-term customer care and financial stability: is it possible to have both?


Taking a long-term view of patient’s outcomes is not only better for the individual but the business as well.



I became a physiotherapist because I wanted to make a difference to people. Straight out of university, in 1999, I worked in a combination of private practice and hospital work for a couple of years, combined with some sports trainer work with local sporting clubs.


The work was good; I learnt from great physiotherapists, people would come to see us because they were in pain, and we might have made them feel a bit better.

Independent contractor or employee?
INMOTION 31 Dec, 2021

Independent contractor or employee?


Incorrectly engaging a worker as an independent contractor can have serious implications for business owners. It is imperative to understand the distinction between an independent contractor and an employee, for the sake of the business owner and worker alike.



Contractor versus employee

Technology is king in private practice
INMOTION 31 Dec, 2021

Technology is king in private practice

The post-COVID-19 private practice will look considerably different for many clinics, and technology will have an evolving role in the practice of the future. This month, Stephen King joins the APA in presenting a webinar on how to embrace the technological changes for a better client outcome. 


When Stephen King and his business partner Andrew Lemon opened their suburban Melbourne physiotherapy practice in 2016, a key foundation of the clinic’s operation was the uptake of technology.

Less hands-on, more clinical reasoning
INMOTION 31 Dec, 2021

Less hands-on, more clinical reasoning


Despite the COVID-19 pandemic disrupting the continuity of education, private practices hosting students for their clinical placement is still achievable and just as important—and the learning opportunities run both ways. 



For the next generation of physiotherapists to be able to graduate, and to allow them the best education they can have in private practice, requires an unprecedented approach, a blend of online and social- distanced consultations, mixed with less hands-on work and more clinical reasoning.

Patient outcomes need to be recorded
INMOTION 31 Dec, 2021

Patient outcomes need to be recorded


Solidifying the knowledge-base on the efficacy of physiotherapy through patient-reported outcome measures is another PRF initiative that looks towards future advocacy for the profession. Expressions of interest are currently being sought. 



Across allied health, including private physiotherapy clinics, there is not one clear method of digitally collecting standardised outcome measures from patients.

Avoiding an underpayment scandal
INMOTION 31 Dec, 2021

Avoiding an underpayment scandal


Understanding how and why underpayment occurs is integral to ensuring you are paying staff the correct wages.



There has been a seemingly endless series of underpayment scandals that have rocked the Australian industrial relations landscape. While larger organisations have primarily been in the firing line, small-to-medium-sized businesses are not immune from attracting the attention of the Fair Work Ombudsman.


Finding the right award is critical