Practice management

Navigating the auditing process made easy
INMOTION 31 Dec, 2021

Navigating the auditing process made easy


Typically, the fear around being audited  is worse than the process itself. Being audited comes with many roles and responsibilities for clinicians—and it is important to know what they are, particularly when it comes to safeguarding confidential patient information.

Balancing act
INMOTION 31 Dec, 2021

Balancing act


WELLBEING: Accelerate Physiotherapy in Canberra was a 2019 Telstra Business Awards finalist in the ‘emerging and energised’ category. Co-founder and director Will Maher chats to InMotion about his practice’s commitment to staff work–life balance.

Annual leave explained
INMOTION 31 Dec, 2021

Annual leave explained


Wentworth Advantage provides information about what you need to know about employees annual leave entitlements and annual leave loading.



The majority of Awards contain provisions that require employers to pay their employees a loading on top of their base earnings while they are on annual leave. In most cases, this loading is 17.5 per cent. This is consistent with the Health Professional and Support Services Award 2010, which applies to employers and their employees in a physiotherapy practice.

APA Insurance— what’s new?
INMOTION 31 Dec, 2021

APA Insurance— what’s new?


As Business group members start to think about their APA membership renewal, the time is right  to do a ‘health check’ on your business coverage as a whole. The official broker for the APA member insurance program highlights the main areas of cover business group members should consider this December.



Business entity insurance

Keeping your staff motivated
INMOTION 31 Dec, 2021

Keeping your staff motivated


In theory, it sounds simple, but motivating employees can be one of the toughest challenges practice owners and managers face. Wentworth Advantage provides some easy strategies to keep your employees on the right track.



The most valuable asset for any business is its employees. Without their meaningful contribution, the day-to-day operations of a practice would be seriously limited. If employees are so vital in the running of your practice, it makes sense that the key to setting your business apart is to retain strong-performing employees.

Offshore office help
INMOTION 31 Dec, 2021

Offshore office help


Physiotherapists are using virtual assistants to free up time so they can focus on the care of their patients. Skye Mitchell reports on how APA members Hannah Edwards, Errol Lim and Stephen King are using virtual employees in their clinics.

Are you avoiding absenteeism or promoting presenteeism?
INMOTION 31 Dec, 2021

Are you avoiding absenteeism or promoting presenteeism?


Absenteeism has historically been, and continues to be, viewed as one of Australia’s largest threats to productivity. HR in practice elaborates on the ins and outs of how this effects your business.

Opening the clinic to the less fortunate
INMOTION 31 Dec, 2021

Opening the clinic to the less fortunate


Jess Ellison, Co-founder and COO of Life Ready Physio and Pilates, pioneered a program offering free physiotherapy to people in need.

CONFERENCE: Accelerate your business
INMOTION 31 Dec, 2021

CONFERENCE: Accelerate your business


Jack O’Brien, who is one of the presenters for the Business group’s TRANSFORM 2019 Conference workshop, ‘Accelerate—take your business to the next level’, answers some questions about what attendees can expect.



Can you explain your background and what led you to physiotherapy business leadership?

Cessation of workers compensation entitlements
INMOTION 31 Dec, 2021

Cessation of workers compensation entitlements


Ensure you are equipped to help your patients through the changes to claims through workers compensation system.



As a result of the application of section 59A of the Workers Compensation Act 1987, some patients may soon no longer have their claim for medical, hospital and rehabilitation expenses compensated through the workers compensation system. They may need your assistance to prepare for this change.


The date these changes come into effect will vary, with some patients ceasing entitlements from September 2019.