Practice management

Bespoke course empowering patients with persistent pain
INMOTION 31 Dec, 2021

Bespoke course empowering patients with persistent pain


Physiotherapists at a Victorian clinic believe knowledge is power, and through an innovative program they are ensuring their patients become as powerful as possible. 



‘Recover’ is a five-week course on offer at Beleura Health Solutions that is designed to give patients who suffer from persistent pain a deeper understanding of why and what they are experiencing, and the information to help them identify and implement strategies and actions to better manage their condition.

Flexible working hours
INMOTION 31 Dec, 2021

Flexible working hours


Workplace flexibility is a key contributor to strong organisational performance. One method to achieve such flexibility is through the provision of flexible working arrangements.



Who is eligible to make a request for a flexible working arrangement?


The National Employment Standards (NES) recommends that certain groups of employees can request flexible working arrangements, including:

A big change for business
INMOTION 31 Dec, 2021

A big change for business


Single touch payroll reporting rules are now in effect. Private practice owner Stuart Stevenson and Reckon CEO Sam Allert give their perspectives on this big change for business owners. 

What is the span of hours?
INMOTION 31 Dec, 2021

What is the span of hours?


The span of hours dictates when ordinary hours can be worked (mostly) without penalties or loadings. As it stands, the current span of hours on Saturdays is 6.00 am – 12.00 noon. Any hours worked beyond noon are paid at the applicable overtime rate.



From the first full pay period commencing on or after 9 July 2019, all ordinary hours worked by a permanent employee on Saturday between 8.00 am and 4.30 pm are just paid with a 50 per cent loading (meaning double time is no longer required from the third hour afternoon).

Marketing 101 for your practice
INMOTION 31 Dec, 2021

Marketing 101 for your practice


It’s an important element to building a successful business and Svetlana Bogomolova, an associate professor of health marketing, provides some expert tips.



When physiotherapy students study at a university, marketing is not a subject they usually come across, or even consider as relevant to their careers, but good marketing can guide health-promoting businesses to success by helping them to better understand their clients and their needs.

STP: what you need to know
INMOTION 31 Dec, 2021

STP: what you need to know

On 1 July 2018, changes to the way businesses report information to the ATO will come into effect. Specifically, businesses with more than 20 employees are now required to report the tax and super information to the ATO each time they pay their employees. 


It is now time for businesses with less than 20 employees to ensure they are Single Touch Compliant from 1 July 2019.

Know your numbers
INMOTION 31 Dec, 2021

Know your numbers


Daniel Gibbs from Clinic Mastery shares core measures that practice owners should be tracking to gauge how a clinic is performing.



A common question that private practice clinic owners ask us is: what numbers should I track and measure in our clinic to know how we are performing and to plan for how we can grow? I’ve spoken with thousands of clinic owners and they say that knowing your numbers can be scary, overwhelming, boring or labour intensive.

The major award changes
INMOTION 31 Dec, 2021

The major award changes


HR in practice explain the changes to the Health Professionals and Support Services Award 2010.



A significant change to the Health Professionals and Support Services Award 2010 is about to come into effect. Specifically, the span of hours will change from the first full pay period commencing on or after 9 July 2019.


An announcement regarding this change, as well as other minor changes to the award, was issued to members in January. So what is this significant change, and what does it mean for your practice?

Tiered-pricing model scrapped
INMOTION 31 Dec, 2021

Tiered-pricing model scrapped


The APA has been working to strengthen the capacity for people with disability to access mainstream physiotherapy services.



The APA welcomed the announcement from the National Disability Insurance Agency (NDIA) that it will scrap its tiered-pricing model in favour of a more sustainable increased hourly rate for physiotherapists working with and treating the complex health needs of Australians living with significant disabilities.

Is unpaid work ever okay?
INMOTION 31 Dec, 2021

Is unpaid work ever okay?


HR in Practice looks at the subject of unpaid work after it was recently brought into the spotlight.



A recent case involving a fashion industry start-up being penalised around $330,000 for underpaying staff has brought the issue of unpaid work into the spotlight. This came only weeks after a prominent Australian company director was slammed for making comments about millennials ‘not wanting to work for free’. These situations, while very different, raise the question: is unpaid work permissible?