be of good fame and character, and a fit and proper person to be a member of the Association
have no criminal conviction recorded against them
have no ruling of unprofessional conduct, professional misconduct or unsatisfactory professional conduct (or
similar), or a finding of grounds for disciplinary action (or similar), by the Physiotherapy Board of
Australia or its equivalent or by their industry registration board
Eligibility for APA student members:
In addition to the eligibility for all members, APA student members declare that:
I am a student enrolled in an accredited course in Australia leading to registration as a physiotherapist
I understand physiotherapy student members do not have voting rights in the association
Eligibility for members who gained registration via the Trans-Tasman Mutual Recognition Agreement:
In addition to the eligibility for all members, APA members purchasing an insured category of membership declare that:
I have not since 01-01-2023 gained Australian registration as a physiotherapist via the Trans-Tasman Mutual Recognition Agreement as a New Zealand Registered physiotherapist ; AND
I have not gained my NZ Registration based on HCPC registration in the UK;
OR
I have since 01-01-2023 gained Australian registration as a physiotherapist via the Trans-Tasman Mutual Recognition Agreement as a New Zealand Registered physiotherapist ; AND
I have gained my NZ Registration based on HCPC registration in the UK; AND
I have completed:
an Australian Physiotherapy Council's assessment pathway and received my Final Certificate (or equivalent); OR
a minimum of two years' experience practicing as a physiotherapist in Australia, New Zealand or the United Kingdom without any complaints or claims being made against me; OR
a physiotherapy degree from Australia, New Zealand, United Kingdom, Ireland, or Canada
2. Privacy Policy
Our Commitment to Your Privacy
Your privacy is very important to the Australian Physiotherapy Association (APA). As part of the normal
operation of the APA’s website, the APA may collect certain information from you. This privacy policy details
what information the APA collects, how it uses that information and what your rights are regarding any
information collected by APA. The APA is subject to certain requirements of applicable Australian, United States
and Canadian law and strives to meet the requirements of the Australian Privacy Principles and the applicable
United States and Canadian privacy laws.
The APA sustains your right to nondiscrimination with respect to the exercise of your rights under this policy
all applicable law.
Your information and Your Right to Privacy
You can elect to provide the APA with as much or as little information as you choose although the APA requires
a minimum set of information from you in order to provide you with access to the APA’s website. What you provide
is your choice.
The APA will under no circumstances sell, rent, release, disclose, disseminate, make available, transfer or
otherwise communicate orally, in writing, or by electronic or other means, your personal information to a third
party for monetary or other valuable consideration. The APA has partnerships with commercial organisations and
those partners will, from time to time, request that the APA send information to people on the APA database as
part of the partnership. Any APA or partner information is sent by the APA and data is not provided to any third
party unless required by law.
The APA may disclose personal information to the following service providers to satisfy standard operating
procedures of the APA and to the best of its knowledge, the APA has entered into written contracts with those
service providers to limit the use of personal information by those service providers to the business purpose of
those contracts:
IT and website service providers
Marketing and communications agencies
Agencies that conduct member surveys on our behalf
Mailing houses
Printers that print and distribute our publications and marketing material
Lingel Learning – hosting of the APA’s online CPD services
The APA will update the above list of service providers as and when required and from time to time.
By using the APA’s website and the APA’s services (as defined below), you acknowledge and accept that the APA
will use your personal data as set out in this privacy policy. If you do not accept this privacy policy, please
immediately stop using the APA’s website and/or the APA’s services or any part of them. In these circumstances,
you will not be able to register or purchase anything further using the APA’s website.
For the purposes of the clause above, the APA’s services are defined as the services provided by the APA in
relation the following areas:
APA’s Membership
Professional Development Education materials
Conference related activities
APA’s Resource materials
Employment via vacancy advertising
Membership benefits via third party providers
The APA is the controller responsible for your personal data. It has appointed a privacy officer who is trained
and is responsible for overseeing issues of privacy. If you have any questions about this privacy policy,
including requests to exercise your legal rights relating to this policy, please contact the privacy officer at
privacy@australian.physio. Records of your
requests will be maintained by the APA.
The APA’s website may include links to third-party websites, plug-ins and applications. Clicking on those links
or enabling those connections may allow third parties to collect or share data about you. The APA do not control
these third-party websites and are not responsible for their privacy statements. The APA strongly recommends you
read the privacy policy of every website you visit.
The APA adheres to the principles set out in data protection law when handling personal information and data.
These principles require personal information and data to be:
Processed lawfully, fairly and in a transparent manner
Collected and used only for specified, explicit and legitimate purposes that are compatible with previously
disclosed purposes, unless first providing you with notice and obtaining your consent otherwise. The limited
sensitive information collected by the APA under this Privacy Policy will not be used or disclosed for a
secondary purpose unless the secondary purpose is directly related to the primary purpose of collection and
within your reasonable expectations
Adequate, relevant and limited in collection to what is necessary and in relation to the purposes for which
it is processed
Accurate and, where necessary, kept up to date
Not kept in a form which permits identification of data subjects for longer than is necessary for the
purposes for which the data is processed
Processed in a manner that ensures its security using appropriate technical and organisational measures to
protect against unauthorised or unlawful processing and against accidental loss, destruction or damage
Not transferred to another country without appropriate safeguards being in place
Made available to data subjects and to allow data subjects to exercise certain rights in relation to their
personal data
The APA is also responsible and accountable for ensuring that it can demonstrate compliance with the data
protection principles listed above.
Collecting Information
The APA may collect, use, store and transfer different kinds of personal data about you. It collects and
process personal data about you when you:
Access and use the APA’s website and the APA’s services
Register an account on the APA’s website
Leave a comment on the APA’s website
Place an advertisement on the APA’s website
Buy a product through the APA’s website
Make an enquiry about a particular product on the APA’s website
Submit a general enquiry to the APA’s website
Enter a competition on the APA’s website or otherwise with the APA
Create a wish list on the APA’s website
Subscribe to the APA’s digital newsletter
Leave your feedback or review on the APA’s website
Manage your marketing preferences with the APA
Make a payment through the APA’s website
In addition to the other information mentioned in this policy, the APA may hold the following information about
you:
Name, address, telephone parseInt(s)
Whether you are of Aboriginal or Torres Strait Islander descent
Date of birth
Email address
Educational qualifications
Occupation
Transaction details associated with services we have provided to you
Additional information provided by the APA to you
Information you have provided to the APA via client surveys
The only sensitive information the APA will collect about you is whether you are of Aboriginal or Torres Strait
Islander descent. The APA will not collect any other sensitive information about you such as your health
information and will not use the sensitive information collected for the secondary purpose of direct marketing.
The APA may also collect, use and share aggregated data such as statistical or demographic data. Aggregated
data is derived from your personal data but is not considered personal data under data protection law as it does
not directly or indirectly reveal your identity. For example, the APA may aggregate data about your use of the
APA’s website to calculate the percentage of users accessing a specific feature. Likewise, the APA may aggregate
data that it collects through your use of the APA’s website in order to produce certain benchmarking reports.
However, if the APA combines or connects aggregated data with your personal data so that it can directly or
indirectly identify you, the APA treats the combined data as personal data which will be used in accordance with
this privacy policy.
If the APA proposes to collect information about you that you would not reasonably expect, you will be provided
with “just in time” notice when that information is collected.
The information collected by us will be retained for 7 years, being no longer than is reasonably necessary for
the purposes disclosed to you in this privacy policy and otherwise.
Access to Personal Information
You have the right to access, review, correct and alter any personal information that the APA stores about you.
Should you wish to access this information please contact the APA’s privacy officer. Unless the access you
request will require special steps or significant resources, there will be no charge for providing you with this
access.
To request to change or correct your personal information you must login to your account with your unique login
and password via the APA website.
If you would like to request for:
specific pieces or categories of information which the APA has collected about you;
the sources from which that information was collected;
the purpose for which that information was collected; or
deletion of any parts of your information held by the APA,
please contact the APA’s privacy officer by phoning +61 3 9092 0888 or by email privacy@australian.physio
Opt-Out
By choosing to register on the APA website or as a member of the APA, you may receive information from the APA
about membership, the APA’s services, partner information and offers. The APA uses this method to communicate
quickly with you. You have the right to refuse inclusion on a mailing list. You can make a request to remove
your email address from a mailing list by contacting the APA’s privacy officer at privacy@australian.physio.
The APA uses your email address, your mailing address and phone number to contact you regarding administrative
notices, publications, and communications relevant to your use of the APA’s website, the APA’s services and your
APA membership. If you do not wish to receive these communications, you have the ability to opt out by
contacting the APA’s privacy officer at privacy@australian.physio.
From time to time, the APA arranges mailings from its partners (including corporate partners and endorsed
product manufacturers/suppliers) using the contact information you have provided to the APA. These mailings aim
to provide you with information and benefits available to you.
If you do not wish to receive information from the APA's partners you should advise your local APA Branch or
notify the APA’s privacy officer at privacy@australian.physio. For any information about privacy,
please contact the APA’s privacy officer by phoning 03 9092 0888 or by email privacy@australian.physio.
Notwithstanding the opt-out option as set out in this policy, you have the right to opt-in at anytime by
contacting the APA’s privacy officer by phoning +61 3 9092 0888 or by email at privacy@australian.physio
Cookies
As part of the normal operation of the APA’s website, your internet browser will be sent a "cookie" (a
temporary internet file). This cookie enhances the website's functionality with features such as membership
logon and electronic ordering. By itself, this cookie can only identify your computer to the APA’s server; it is
not used to identify you personally.
Your personal password to access the APA website protects your privacy. We recommend that you do not disclose,
share or reveal this password to any other individual.
Change of Purpose
It is not anticipated that any information will be disclosed to overseas recipients other than those in
Australia in accordance with this policy. If this were to change this page will be updated.
From time to time, the APA may decide to collect different kinds of information. If and when this occurs, the
APA will update this privacy policy, notify you and obtain your consent.
Privacy Enquires
You have the right to complain regarding any aspect of your privacy rights. If you have a complaint please
contact the privacy officer at privacy@australian.physio or on 03 9092 0888.
APA Membership
If you decide to become a member of the APA, and we hope that you do, the APA will ask you for additional
personal details. You may also opt to provide the APA with more information such as special interest areas you
may have, where you are employed and your date of birth. In these circumstances, relevant information is
disclosed to the public on the internet via the APA's 'Find a Physio' online searchable database only. You must
approve the use of your details on this database. Whether you decide to use this APA service is your choice.
Security
Your information is stored on the APA's server located in a secure data housing facility. While, it is
important to recognise that "perfect security" does not exist on the internet, the APA is committed to using
industry standard mechanisms to safeguard the confidentiality of your personal information such as firewalls,
data encryption and Secure Socket Layers. In addition, the APA has implemented reasonable security measures to
detect fraudulent identity verification activity and to prevent unauthorised access to or deletion of personal
information in order to minimise cybersecurity risk.
Credit Card Information
The APA does not permanently store credit card information including anywhere on the APA website.
APA Members Privacy
The APA has a strong commitment to protecting your privacy and ensuring the confidentiality and security of
personal information provided to the APA by you. As an organisation with an annual turnover of more than $3
million, the APA is required to comply with the Australian Privacy Act 1988 (Cth) as amended by the Privacy
Amendment (Enhancing Privacy Protection) Act 2012 (Cth) and as otherwise amended from time to time, and
applicable United States and Canadian privacy and data protection laws.
Information you have provided to the APA is used to:
Process applications and renewals and to update your APA membership details and profile information
Notify APA members and the public that you have met our requirements for credentialing (e.g. specialisation
or titling)
Provide information to consumers and others on the availability of physiotherapy services
Conduct market research in order to identify and analyse the ongoing needs of APA members
Ensure compliance with the APA's Constitution and Regulations
Provide you with APA publications and information
Provide you with access to and information about current and future member benefits.
Process applications for and continue enrolment in the CPD online and face to face courses offered by the
APA
Provide you with the ability to advertise for job vacancies
Provide you with the APA’s Resource materials to be utilised within your Practice
Consent / Opt-In
In accepting this privacy policy, you acknowledge and agree that:
you consent to provide your personal information to the APA; and
by providing your personal information to the APA that the APA, its related bodies corporate and partners
and each of their officers, employees, agents and contractors are permitted to collect, store, use and
disclose your personal information in the manner set out in this privacy policy and in accordance with
Australian, the applicable United States and Canadian privacy and data protection laws.
Automated Decision Making
The APA does not use Automated Decision Making such as “profiling” in connection with decisions related to your
work performance, economic situation, health, personal preferences, interests, reliability, behaviour, location
or movements (where your consent is automatically given).
Standards of Privacy
The APA has established internal policies and procedures (including an IT and cyber security policy; an
information and data retention and disposal policy and a privacy complaint and investigation procedure) to
administer this privacy policy and we provide awareness and training to our employees and privacy officers in
relation to it. The APA updates such policies and procedures to maintain the integrity and standards required.
Contact Us
Please do not hesitate to contact the APA if you have a concern or issue in relation to how it collects,
stores, uses or discloses your information and data.
If your concern relates to your APA membership or another APA service please contact us by email to
privacy@australian.physio or call or mail us as follows:
Australian Physiotherapy Association
Postal address: PO Box 437 Hawthorn BC VIC 3122
Telephone: +61 1300 306 622
Facsimile: (+61 3) 9092 0899
3. Membership cancellation and refund policies
Instalment policy
The first monthly instalment will be deducted upon receipt of renewal. The first instalment will include the
full amount of GST payable for the year. It will also include any donations that you may have agreed to provide.
Subsequent instalments for the year will equal the remaining amount due divided by the respective number of
months of the year remaining. Monthly instalments will be deducted from your nominated credit or debit card on
the first working day of the month. By electing to pay by instalments you are also opting to have your
membership automatically rolled over into the forthcoming year, authorising the APA to continue deducting
membership fees until you notify the APA in writing to cease deductions or your membership is cancelled or
withdrawn and outstanding fees are collected. Instalments can only be cancelled in December at the end of our
membership year. You will be notified in writing of any change to your deductions at least 30 days prior to that
change. If there are insufficient funds available to make the deduction or the payment is rejected for other
reasons, the APA may pass associated bank fees on to you.
Refund policy
The Australian Physiotherapy Association will not issue membership refunds throughout the year unless under
extraordinary circumstances. Applications for refund must be made in writing to the Senior Finance and Systems
Officer. All applications will be considered on a case-by-case basis and the decision made will be final. Please
note that membership to the APA is done on a yearly basis. If any refund of membership fees is granted the APA
reserves its right to charge an administrative fee of $100.00 (inclusive of GST), which will be deducted before
membership fees are refunded.
AUSTRALIAN PHYSIOTHERAPY ASSOCIATION
ABN: 89 004 265 150
A record already exists with this email address
To retain your membership history and access invoices for any previous purchases, please select rejoin.
I agree to abide by the APA Constitution and Code of Conduct.
I am of good fame and character, and a fit and proper person to be a member of the Association.
I agree to declare any criminal conviction recorded against me.
I have no ruling of unprofessional conduct, professional misconduct or unsatisfactory professional conduct (or similar), or a finding of grounds for disciplinary action (or similar), by the Physiotherapy Board of Australia or its equivalent or by my industry registration board.
I agree to declare any changes in my eligibility or potential eligibility for membership.
I agree to declare any pending criminal charges and/or unresolved disciplinary proceedings regarding my professional conduct by the Physiotherapy Board of Australia or its equivalent.
I have not since 01-01-2023 gained Australian registration as a physiotherapist via the Trans-Tasman Mutual Recognition Agreement as a New Zealand Registered physiotherapist ; AND
I have not gained my NZ Registration based on HCPC registration in the UK;
OR
I have since 01-01-2023 gained Australian registration as a physiotherapist via the Trans-Tasman Mutual Recognition Agreement as a New Zealand Registered physiotherapist ; AND
I have gained my NZ Registration based on HCPC registration in the UK; AND
I have completed:
an Australian Physiotherapy Council's assessment pathway and received my Final Certificate (or equivalent); OR
a minimum of two years' experience practicing as a physiotherapist in Australia, New Zealand or the United Kingdom without any complaints or claims being made against me; OR
a physiotherapy degree from Australia, New Zealand, United Kingdom, Ireland, or Canada
By submitting this declaration I hereby conform that my answers to the membership eligibility questions are true and correct. I agree to contact APA for any change in circumstances at npsp@australian.physio.
Eligibility failure
You may not be eligible for APA membership. Please contact APA member services.
