Too many direct reports
SPAN OF CONTROL In the first instalment in a series on organisational challenges faced by physiotherapy practice owners as their business grows, Greg Goh considers the span of control problem most practice owners don’t know they have.
If you ask a practice owner how many people report directly to them, you’ll usually get one of two responses.
They will either give you a number that surprises them when they say it out loud or they will pause while they try to work it out.
Both responses indicate a deeper underlying issue.
