Two of the most common areas of risk for physiotherapists are complaints made against them and cybercrime. 

Complaints 

Ahpra’s 2023–24 annual report provides an overview of the agency’s activity in the previous year. 

The new Ahpra portal is secured by multifactor authentication (MFA) and is the new way to manage all aspects of your registration. 

MFA is a security process that requires users to verify their identity using two or more methods before gaining access to an account. 

Physiotherapy clinics may be an attractive target for cybercrime, given how valuable patient data and personal health information are to cybercriminals. 

Knowing your risks is key to being prepared. However, as a physiotherapist, how do you navigate risk in today’s digital landscape? 

Many businesses are more vulnerable to cyber risk than they realise. 

Artificial intelligence (AI) is quickly becoming integrated into everyday healthcare, thanks to its potential to transform and support new ways of working. 

How does the rise of artificial intelligence (AI) affect our physiotherapy skills? 

AI presents a fascinating paradox for physiotherapists— incredible opportunities for advancement alongside potential risks to fundamental clinical abilities. 

While cyber risks may not be front of mind in day-to-day practice, it’s important to be aware that they exist, especially in the healthcare industry.

If you were to fall victim to a phishing email, would you know what to do? 

If your client data was held at ransom, do you have someone to turn to? 

Unfortunately, cyber incidents are continuing to increase each year but cyber insurance could help in the event that you’re a target.

With the explosion of working from home, telehealth, and virtual offices through the COVID-19 lockdowns in 2020, physiotherapy practices were thrown into the deep end having to rapidly pivot to be able to provide IT-centric services to clients.