A rigorous and highly competitive national recruitment process was undertaken over several months during which Ms Nikolic’s experience, knowledge and passion stood out strongly. 

Australian Physiotherapy Australia’s National President Phil Calvert said the shocking accounts of harm and neglect detailed in report must spur immediate action.

“The aged care system has been left to its own device for too long,” Phil said.  “The Royal Commission’s confronting report sends a clear message – things must change now.”