VALUE OF PHYSIO Passionate pelvic health physiotherapist and hiker Sue Croft had an epiphany about the value of physiotherapy after taking a nasty fall while mountain climbing. Melissa Mitchell finds out more.

Setting your practice fees is one of the most critical decisions a physiotherapy business owner can make. Yet it’s often influenced by external variables such as insurance company rebates, government legislation, industry norms, association recommendations and even the practice owner’s self-worth.

Explore the steps involved in building a robust recruitment process, along with practical tips to optimise your hiring strategy.

Michael Ridgway reflects on the evolution of his practice in the light of the 2023 APA Workforce Census.

CONFERENCE HIGHLIGHTS The APA’s FOCUS24 conference, held at the end of October at Crown Conference Centre in Perth, focused on the business of physiotherapy.

The transition from student to professional can be exhilarating and challenging for new graduate physiotherapists. Physiotherapist Kerrie Evans and a team of researchers took an in-depth look at the experiences of some early-career clinicians during their first year in private practice.

Navigating leave entitlements is an essential part of maintaining a fair and productive workplace. Here are some practical tips for employers.

Physiotherapists are naturally very giving people, says private practice owner Suzanne Rath, who can find themselves devoting all their time and energy to their staff. Suzanne discusses the importance of quitting being the go-to person and building staff capacity so you can focus on growing your business and becoming the leader you want to be.

Effectively managing conflict resolution is key for maintaining a smoothly functioning workplace. Here’s how to navigate and resolve conflict in an assertive and confident manner.

STAFF RETENTION Greg Goh considers the steps practice owners and managers can take to increase their team members’ job satisfaction, motivation and engagement.