Practice management

Keeping your staff motivated
INMOTION 31 Dec, 2021

Keeping your staff motivated


In theory, it sounds simple, but motivating employees can be one of the toughest challenges practice owners and managers face. Wentworth Advantage provides some easy strategies to keep your employees on the right track.



The most valuable asset for any business is its employees. Without their meaningful contribution, the day-to-day operations of a practice would be seriously limited. If employees are so vital in the running of your practice, it makes sense that the key to setting your business apart is to retain strong-performing employees.

Offshore office help
INMOTION 31 Dec, 2021

Offshore office help


Physiotherapists are using virtual assistants to free up time so they can focus on the care of their patients. Skye Mitchell reports on how APA members Hannah Edwards, Errol Lim and Stephen King are using virtual employees in their clinics.

Are you avoiding absenteeism or promoting presenteeism?
INMOTION 31 Dec, 2021

Are you avoiding absenteeism or promoting presenteeism?


Absenteeism has historically been, and continues to be, viewed as one of Australia’s largest threats to productivity. HR in practice elaborates on the ins and outs of how this effects your business.

Opening the clinic to the less fortunate
INMOTION 31 Dec, 2021

Opening the clinic to the less fortunate


Jess Ellison, Co-founder and COO of Life Ready Physio and Pilates, pioneered a program offering free physiotherapy to people in need.

CONFERENCE: Accelerate your business
INMOTION 31 Dec, 2021

CONFERENCE: Accelerate your business


Jack O’Brien, who is one of the presenters for the Business group’s TRANSFORM 2019 Conference workshop, ‘Accelerate—take your business to the next level’, answers some questions about what attendees can expect.



Can you explain your background and what led you to physiotherapy business leadership?

Cessation of workers compensation entitlements
INMOTION 31 Dec, 2021

Cessation of workers compensation entitlements


Ensure you are equipped to help your patients through the changes to claims through workers compensation system.



As a result of the application of section 59A of the Workers Compensation Act 1987, some patients may soon no longer have their claim for medical, hospital and rehabilitation expenses compensated through the workers compensation system. They may need your assistance to prepare for this change.


The date these changes come into effect will vary, with some patients ceasing entitlements from September 2019.

Bespoke course empowering patients with persistent pain
INMOTION 31 Dec, 2021

Bespoke course empowering patients with persistent pain


Physiotherapists at a Victorian clinic believe knowledge is power, and through an innovative program they are ensuring their patients become as powerful as possible. 



‘Recover’ is a five-week course on offer at Beleura Health Solutions that is designed to give patients who suffer from persistent pain a deeper understanding of why and what they are experiencing, and the information to help them identify and implement strategies and actions to better manage their condition.

Flexible working hours
INMOTION 31 Dec, 2021

Flexible working hours


Workplace flexibility is a key contributor to strong organisational performance. One method to achieve such flexibility is through the provision of flexible working arrangements.



Who is eligible to make a request for a flexible working arrangement?


The National Employment Standards (NES) recommends that certain groups of employees can request flexible working arrangements, including:

A big change for business
INMOTION 31 Dec, 2021

A big change for business


Single touch payroll reporting rules are now in effect. Private practice owner Stuart Stevenson and Reckon CEO Sam Allert give their perspectives on this big change for business owners. 

What is the span of hours?
INMOTION 31 Dec, 2021

What is the span of hours?


The span of hours dictates when ordinary hours can be worked (mostly) without penalties or loadings. As it stands, the current span of hours on Saturdays is 6.00 am – 12.00 noon. Any hours worked beyond noon are paid at the applicable overtime rate.



From the first full pay period commencing on or after 9 July 2019, all ordinary hours worked by a permanent employee on Saturday between 8.00 am and 4.30 pm are just paid with a 50 per cent loading (meaning double time is no longer required from the third hour afternoon).